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Understand request statuses and updates

Open My requests and select a request to see its current status and How it's going timeline.

StatusWhat it meansYour next step
In flight / pendingOne or more choices are still live.Follow the timeline or manage your pending request.
BookedA pro shop awarded a tee time.Read the Tee Ticket and any arrival note.
Unbooked / declinedNo live choice remains or the request expired.Review the reasons and submit a new request with different parameters.
CancelledThe pending request was stopped.Keep it for reference or delete it.

Find new outcomes

Booked and unbooked outcomes may appear in the updates banner. Opening a completed request marks that outcome as read. Mark all read clears all current unread outcomes; it does not delete the requests.

Member request list with an outcome update and status filtersUse All, In Progress, and Completed to narrow the list.

A confirmation or final unbooked email may also be sent. A missing email does not necessarily mean the request failed: check the actual request. Pro shops can pause automatic decision emails, and email delivery can fail after a decision is saved.

Completed requests cannot be edited or deleted by members. Your home pro shop or the network administrator can reopen them when appropriate.

Related: View your Tee Ticket · Edit a request · Notifications

Example people, clubs, and rates in screenshots are fictional.