Record a non-network telephone booking

Non-network courses do not have a pro shop login in Reciprocal Desk. Your member's home pro shop phones the host and records the answer.

1. Open Requests and expand Manual calls.
2. Open the request and verify the non-network course, date, time window, and group.
3. Call the course using the listed phone number.
4. If the host agrees to a time, select Award a tee time and enter the confirmed time, additional times, and member note.
5. If the host cannot accommodate the group, select Deny this request, choose a reason, and confirm.
6. Review the updated request and member notification.

Call the host before recording its decision. Open full-size image.

An entry in the manual-call queue is work to arrange a booking; it is not itself a reservation. If several First Available choices are live, check that you are recording the decision against the correct course.

Related: Non-network partners · Award or deny